Support
Context Help
If you get lost inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A pop-up menu will open. It includes detailed information about all the actions that you can perform on that particular page. Each popup shows up on the same page so that you can quickly return to your work.
Video Tutorials
We have a vast range of educational videos clarifying how to use our Control Panel. They're made for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step how-to video clips.
F.A.Q.
If you can't find the solution you are looking for, take a glimpse at our comprehensive Frequently Asked Questions section, which includes questions asked by actual persons and offers practical solutions. We constantly "revamp" our FAQ database with new questions & answers so as to embrace all the new additions and innovations related to our platform.
Ticketing System
If you still can't find the solution you need in the FAQ section either, you can get in touch with our fantastic team of customer support engineers available 24x7x365 and eager to assist you with any query. Each trouble ticket you open will be replied to in less than sixty minutes (the average response time is about 20 mins), so you will never have to wait a long time to get your question answered.